ERKA 360° Service Global Expertise from a single source

Do you have any questions about our products, their use or maintenance? For all your needs concerning ERKA. products and services, our expert ERKA. Service Team is happy to provide advice and support at the following free phone number: +8000-CALL-ERKA (008000-2255-3752).

Get in touch with us!
International free call +8000-CALL-ERKA (008000-2255-3752)* or by email to service@erka.org

*Our free telephone consultation service can be reached on weekdays between 7:00 a.m. and 7:00 p.m.

The regularly calibration is mandatory

In Germany, blood pressure monitors must undergo a metrological test (MTC) every 2 years at the least in accordance with MPBetreibV [Ordinance on the Operation of Medical Devices]. According to MPBetreibV § 4 maintenance, persons, establishments or facilities can be assigned to the maintenance of medical devices only if they possess the requirements, the expertise and the resources necessary for the proper execution of this task. Of course we offer you this service at our ERKA. Customer Service Center in Bad Tölz. We offer this service proactively and, if desired, with a free replacement unit.

Get in touch with us! 
International free call +8000-CALL-ERKA (008000-2255-3752)* or by email to service@erka.org

*Our free telephone consultation service can be reached on weekdays between 7:00 a.m. and 7:00 p.m.

REPLACEMENT PARTS AND REPAIR SERVICE

For continued enjoyment of your ERKA. device, we recommend that you follow the care and maintenance instructions. If your ERKA. device still needs repair, we will replace any defective part free of charge within the warranty period. Please also note the extended warranty option that we offer for all products. Please send your device to the following address for repair. 

ERKA. Kallmeyer Medizintechnik GmbH & Co.KG
- Replacement parts and repair service -
Im Farchet 15
83646 Bad Toelz
Germany

Our replacement parts and repair service will get in touch with you right away. Do you know about our device loaning service? We are happy to provide you with a suitable loaner device during the repair period.
Do you have any questions about calibration or our replacement parts and repair service?

The ERKA. Service Team can be reached personally on weekdays between 7:00 a.m. and 7:00 p.m. at the following free phone number:

+8000-CALL-ERKA (008000-2255-3752)* or by email to service@erka.org

Service partner ERKA. partnerships. Lasting for generations.

Since 1889, and in more than 100 countries worldwide, ERKA. has gained the trust of medical professionals with its products. This is only possible with a strong network of partners, many of which have collaborated with us for generations. No matter where you are using ERKA. products of ERKA. our global, continuously trained partner network guarantees a consistently high level of service.

Do you any questions about our service partners? The ERKA. Service Team can be reached personally on weekdays between 7:00 a.m. and 7:00 p.m.at the following free phone number: +8000-CALL-ERKA (008000-2255-3752)* or by email to service@erka.org